Customer service tools have long been due for an upgrade. In most industries, response time and quality of respond is a major concern. From customer engagement to critical response in healthcare, customer service has become an integral part of both consumer and enterprise businesses. This is why businesses are looking to video call technology for customer service.
With globalization and companies expanding their presence across the world, having a dedicated customer service team per market has become difficult to maintain. So, having a centralized service is the norm nowadays.
Therefore, I am writing this email with the desire to offer you the Stringee Video Call solution as follows:
1. Customer: Integrating Call Button (voice/video) into your Website/App, customers easily contact the Customer Service department for free without additional costs.
2. Customer Support: Use the complete StringeeX software developed by Stringee with the following main features:
+ Receive Voice/Video Call.
+ Omnichannel interaction using such as Email, Live- Chat, Facebook...
+ Customer Data Management
+ Fully customizable reporting system for detailed reports.
Check out the following to get a better idea and write to us for any further details, Here is the link to our Youtube video so you can watch it.
https://www.youtube.com/watch?v=ikFpPyjX_yU
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Vaishnavi