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Ability for an agent to call clients in succession from a database through a web-based screen
Ability to display a script for the agent to read with fields like name, address, etc. filled-in
Ability to set a campaign to auto-dial and send live calls to available agents
Ability to dial predictively in a campaign with an adaptive dialing algorithm
Ability to dial on a single campaign across multiple vicidial dialers, or multiple campaigns on a single dialer
Ability to transfer calls with customer data to a closer/verifier
Ability to open a custom web page with user data from the call, per campaign, per In-Group, or per list
Ability to autodial campaigns to start with a simple IVR then direct to agent
Ability to broadcast dial to customers with a pre-recorded message
Ability to park the customer with custom music per campaign
Ability to send a dropped call to a voicemail box, queue or extension per campaign if no agent is available and more
For more information and Demo visit to our website https://ikconinfotech.com/ippbxsystem

Email: sales@ikconinfotech.com, service@ikconinfotech.com
Skype: iKcon.sales


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Email : sales@ikconinfotech.com

Phone : +91-9911-823-099

Skype I.D: iKcon.sales & iKcon_Support

Website : http://www.ikconinfotech.com/